The service cleans kimonos and handles furisode, houmongi, iromuji, komon, kurotomesode and nagajuban. A free kit for sending the garment arrives at your home. Sending the kimono to the service is paid by the customer, while the shipping back of the finished piece is paid by the shop. A customer service desk takes calls on weekdays from 9:00 to 17:00. If you are unhappy with the result, the shop says it will refinish the garment free of charge.
Check the garment type against the list of supported types before you order the kit, and plan your call to the service desk within its weekday hours. On this page we show current codes and offers for this shop, with no promise about what is available on a given day.
All codes for きものトトノエ:Checked daily. Missing a code, or one not working? Let us know.